untrappable

Robinhood text scam: is that login alert real?

Editorially reviewed · Last updated July 28, 2026

Yes — this is a scam. Robinhood never texts you links, and never asks you to call a number to authorize a device.

Text Message · Today 8:12 AM
from +1 (843) 555-0119
Robinhood Alert: A new login to your account was detected from Dallas, TX. If this wasn't you, call Customer Support immediately at 1 (888) 555-0173 to authorize or block this device. Ref RH-40182.
The Text message, as received

Other versions you might get: The same script runs as an email, a phone call, or a DM: a new device signed in, a large withdrawal is pending, your account is restricted, your crypto wallet needs re-verification. New Jersey's cyber unit documented the email version being blasted at state employees — spoofed to look like it came from robinhood.com, claiming a new login attempt, with a support number to call. Whatever the channel, the goal is the same: get you on the phone, or get you onto a fake login page.

What to do right now

  1. Don't call the number and don't tap the link. Robinhood's rule is direct: never click suspicious links or call phone numbers sent to you by text or email. Always go to the app or website yourself.
  2. Check your account the safe way. Open the Robinhood app, review recent activity and logged-in devices, and use “Log out of all other sessions” if anything looks wrong. If you need to speak to someone, request support only through the app or at robinhood.com/contact.
  3. Never share a password, 2FA code, or recovery phrase. Robinhood will never ask for any of them, through any channel — and it will never ask you to download software or transfer funds.
  4. Report it. Forward the text to 7726 (SPAM) so your carrier can block similar messages, and send the details to reportphishing@robinhood.com. That address is for phishing reports only and you won't get a reply.
  5. If you already called or shared something: change your Robinhood password immediately, reset two-factor authentication, and contact Robinhood Support through the app to freeze the account — or email support@robinhood.com if you're locked out. If you installed anything they asked you to, disconnect from the internet and run an anti-malware scan. Then file at [ic3.gov](https://www.ic3.gov).

How to make sure it never bites you

These blasts go to bought lists of phone numbers, which is why plenty of people who've never opened a brokerage account get them. A Robinhood alert sent to someone with no Robinhood account is the scam confessing. To cut the volume, see how to stop spam texts for good.

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Stop the next one at the source

You got this because your details are on lists that get bought, sold, and leaked. You can't unspill that, but you can make it useless to a scammer. Start with the free steps — they do most of the work.

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Frequently asked

Does Robinhood send text messages with links?
No. Robinhood's support documentation lists it explicitly among the things Robinhood Support will never do: send you links within text messages. The only text you should ever expect is a one-time verification code you triggered yourself by signing in. That means the test is simple — if the message contains a link or a phone number, it isn't Robinhood, regardless of the sender ID or how closely it matches alerts you've had before.
The text gave me a support number to call — is that how Robinhood works?
It's the opposite of how Robinhood works, which is what makes this such a clean tell. Robinhood's phone support is callback-only: you request a call inside the app or at robinhood.com/contact, and Robinhood sends you a push notification when you're next in line telling you the exact number a representative will call from, so you can verify it on your caller ID. Robinhood never publishes an inbound support line in a text, and New Jersey's NJCCIC warns that Robinhood will never ask you to call a phone number to “authorize” a new device. Any number in a message is the scammer's number.
I called the number and gave them information — what now?
Move immediately and assume the account is compromised. Open the Robinhood app yourself — not any link from the message — change your password, reset two-factor authentication, and use “Log out of all other sessions.” Contact Robinhood Support through the app to freeze the account, or email support@robinhood.com if you're locked out. If they had you install remote-access or screen-sharing software, disconnect from the internet and run an anti-virus scan before you log in to anything else. Change the password anywhere you reused it, then report to Robinhood at reportphishing@robinhood.com and to the FBI at ic3.gov.
Will Robinhood ever ask for my password or 2FA code?
Never — through any channel. Robinhood's own answer to this question is unambiguous: it will never ask for your password, 2FA code, or secret recovery phrase, and that covers phone calls, emails, text messages, and chat. Nobody at Robinhood needs them. So you don't have to judge whether a caller sounds legitimate or whether a page looks right; the request itself is the verdict. If anyone claiming to be from Robinhood asks, end the conversation and go to the app.
How do I know if an email is really from Robinhood?
Legitimate Robinhood emails come from @robinhood.com addresses only — but a display name is easy to fake, so don't stop at the name. NJCCIC analysed a campaign that spoofed robinhood.com in the “From” field while the mail actually came from a cheap German VPS; the giveaway was in the header, not the message. Rather than grading the email, ignore it and check the app. If something genuinely needs your attention, it's in your account. Forward suspicious mail — headers included — to reportphishing@robinhood.com.

Related scams

Sources

A public service

Help protect someone else

Scams spread because people stay quiet about them. If this could have fooled you, it can fool someone you know — a parent, a friend, the family group chat. Passing it on is the easiest good thing you'll do today. It's safe to forward, and stands on its own as a record for a bank or the police.