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Short code lookup: who texted you from a 5- or 6-digit number?

A short code is a 5- or 6-digit number that businesses lease to send texts. To find out who sent one, read the brand name in the message, then check that company’s own help pages. The table below lists codes we could confirm on an official company page. A real short code still doesn’t prove a message is genuine, so verify in the company’s app or website, never through the text’s link.

What a short code is

In the US, short codes are five or six digits: five-digit codes run from 20000 to 99999 and six-digit codes from 200000 to 999999, according to the Short Code Registry. The registry is overseen by CTIA, the wireless industry association, on behalf of US carriers.

A business leases a code for three, six, or 12 months. CTIA’s vetting agents review each application to check that the company and its brand are correctly identified, including its name, federal tax ID, corporate registration, and legal history. Carriers then approve the texting campaign before it can launch.

Two things follow for you. First, a code can change hands: when a lease ends, the registry can lease the code to someone else. Second, one code can carry messages for more than one company, which is why some codes show up under several brand names.

How to look up who sent a short code text

  1. Read the message itself. CTIA’s Short Code Monitoring Handbook expects programs to name the brand and give customer-care contact details when you sign up.
  2. Check the company’s own help pages. Many companies list their short codes in their texting terms or security pages. That’s where every entry in the table below comes from.
  3. Know what the registry site does. The public “Find a Short Code” page at usshortcodes.com is built for businesses choosing a code to lease. It isn’t set up as a public directory of who texts from each code.
  4. Treat third-party lookup sites as leads, not answers. They can be out of date, and they don’t always agree. For 28581, for example, unofficial lookup sites name different senders.
  5. Text HELP only to a program you recognize. CTIA requires short code programs to answer HELP with the program name and contact information. If the text is unexpected or asks you to act, the FCC advises not responding.

A real short code doesn’t make the message real

Knowing who leases a code tells you who could have sent the text. It doesn’t confirm what the message says. The FCC warns that texts can be spoofed to look like they come from a number you’re more likely to trust.

The FTC’s advice is the same whatever the sender: if you think the message might be real, contact the company using a phone number or website you know is real, not the information in the text.

  • Open the app or type the website yourself and look for the alert, order, or charge.
  • Don’t share a code you didn’t request. If someone calls or texts asking you to read back a verification code, that’s the warning sign.
  • Don’t judge a link by the sender. Even when a company uses a short code, its messages may or may not include links. The U.S. Postal Inspection Service says USPS tracking texts come from five-digit short codes, only after you request tracking, and never include links.

Texts from an email address or a random number

Many unwanted texts don’t come from a short code at all. In 2023 the FCC called email-to-text “a major source of illegal texts.” Its order noted that texts from email addresses, rather than phone numbers, make up a significant share of fraudulent texts, and that the sender can stay anonymous. The FCC’s consumer alert lists texts that originate with an email address as something to watch for.

Companies say the same about their own messages. Amazon says texts from phone numbers you don’t recognize, or with a country code different from yours, aren’t from Amazon.

None of this makes a short code safe. It’s one more reason to verify through the company, not the message.

STOP and HELP: what replying does

For a program you signed up for, CTIA’s handbook says senders should honor STOP and similar words such as END, CANCEL, QUIT, and UNSUBSCRIBE. They should send one final message confirming you’ve opted out, then nothing more. HELP must return the program name and how to contact the sender.

That’s how legitimate programs are supposed to behave. For a text you didn’t sign up for, don’t reply at all. Report it instead.

How to report a spam or scam text

  • Forward it to 7726 (SPAM). The FTC says this helps your wireless provider spot and block similar messages. The Short Code Registry explains that 7726 then asks for the sender’s number: copy it from the original message and send it.
  • Use your phone’s report-junk option in Messages or your Android messaging app.
  • Report it to the FTC at ReportFraud.ftc.gov.
  • File an FCC complaint at consumercomplaints.fcc.gov.

Already tapped the link? Use what to do after clicking a phishing link.

Short codes confirmed by the company

Each row comes from the company’s own help page or texting terms, checked October 2, 2026. Codes can be re-leased and companies change programs, so treat the source page as the authority. A listed code still doesn’t prove a particular message is genuine.

Scroll the table sideways to compare all columns.

Short code Who says they use it What for Source
22395 Shared code: Gemini and Amplify Credit Union both list it Gemini: one code to verify your phone number. Amplify: phone-support verification and mortgage or home-equity application checks Gemini, Amplify
24273 (CHASE) Chase Text banking, launched in 2007 JPMorgan Chase press release
28107, 36640, 72166 Chase Fraud and account security messages Chase
32665 Facebook Text “otp” to get a one-time login password Facebook Help Center
35213 Amazon Security codes Amazon
41646, 61746 Walmart Pickup and Service Alerts about order status Walmart Mobile Alerts Terms
66458 ParentSquare ParentSquare text alerts ParentSquare SMS terms
69525 Microsoft Security verification codes and account-activity alerts Microsoft Support
72975, 729725 PayPal Login confirmation texts when two-factor authentication is on PayPal Help
227898 Capital One Account servicing messages such as fraud alerts (also 227767 and 227373) Capital One SMS terms
898287 (TXT-CVS) CVS Pharmacy Prescription text alerts (also 63641). CVS verification codes use 37046 CVS

Codes we couldn’t confirm

People also search for 28581, 56592, 65821, 24255, 74454, 98626, 57513, 41389, 2300, and 2939. We didn’t find the sender’s own help page or texting terms naming any of them, so we don’t list an owner. Unofficial lookup sites do name senders for some of these codes, but we couldn’t check those claims against the company.

Four-digit numbers such as 2300 and 2939 fall outside the registry’s five- and six-digit ranges. Carriers run some shorter codes for their own services. T-Mobile’s list is one example, and it doesn’t include 2300 or 2939.

For any of these, do what you’d do with an unknown sender: don’t use the link, open the company’s app or website yourself, and report the message if it’s unwanted.

Frequently asked

How do I find out who texted me from a short code?
Read the brand name in the message, then look for that company’s texting terms or security page, which often list its short codes. Third-party lookup sites can be outdated. Whatever the code, check the claim in the company’s app or website rather than through the text.
Who texts from 729725 or 72975?
PayPal. Its help center says that when two-factor authentication is on and someone tries to log in, PayPal sends a confirmation text from one of its numbers, for example 729725 or 72975. If you didn’t try to log in, open PayPal yourself and check your security settings.
Who texted me from 28581 or 56592?
We couldn’t find an official company page naming the sender for either code, and unofficial lookup sites disagree about 28581. Don’t use any link in the message. Open the app of the company the text names and check there, and report the text to 7726 if it’s unwanted.
Can a scam text come from a short code?
A short code doesn’t prove a message is genuine. The FCC warns texts can be spoofed to look like a trusted number. Verify by contacting the company through a website or phone number you know is real.
Is it safe to reply STOP to a short code?
For a program you signed up for, CTIA guidance says senders should honor STOP and confirm once that you’ve opted out. For a text you didn’t expect, the FCC advises not responding. Report it to 7726 instead.

Sources

  1. 01Short Code Registry FAQs— CTIA Short Code Registry
  2. 02Short Code Monitoring Handbook v1.9— CTIA
  3. 03Taking a Stand Against Spam— CTIA Short Code Registry
  4. 04How To Recognize and Report Spam Text Messages— Federal Trade Commission
  5. 05FCC Issues Consumer Alert on Robotext Scams— Federal Communications Commission
  6. 06Fact sheet: Combatting Illegal Text Messages (November 2023)— Federal Communications Commission
  7. 07Self-service & short codes— T-Mobile

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