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Apple Pay text scam: is that message real?

Yes — this is a scam. Apple doesn't text you links to “cancel” or “verify” an Apple Pay charge.

Exhibit · Text message

Text Message · Today 8:41 AM
from +1 (555) 010-0142
Apple Pay: A $329.99 payment to APPLE STORE is pending. If you didn't authorize this, cancel here: applepay-verify[.]info/cancel

Other versions you might get: A text saying “Your Apple Pay has been suspended,” a code to “confirm” a payment you never made, or a fake refund for a charge that was “declined.”

Reported versions of this message

Each source below documented a text. Web addresses are defanged, and identifying values may be redacted; the remaining wording follows the source. Similar wording is a reason to check independently, not proof that two messages came from the same sender.

  • “Apple Approval Notice We have noticed that your Apple iCloud id was recently used at “APPLE STORE – CA” for $143.95, paid by Apple Pay Pre Authorization. Also some suspicious sign in request and apple pay activation request detected. That looks like suspicious to us. In order to maintain the security and privacy of your account we have placed those request on hold. Your Photos, Data, Bank Information and Cards are at risk. If NOT you? talk to an Apple Representative. Failing may lead to auto debit and charge will not be reversed. Call <phone number> immediately to cancel this charge.”
  • “An Apple Pay transaction of $157.53 at the Apple Store was detected. Call apple support now <phone number> If this is unauthorized.”
  • “INFO: Apple Security Alert Payment Authorization Alert Dear Apple User, An attempt to authorize a payment of $143.95 via Apple Pay at “Apple Store – CA” is currently pending verification. If you confirm this was you, no additional steps are required. If you did not attempt this transaction, please reach out to Apple Support at [phone number redacted]. Thank you for assisting us in protecting your account security. Support Center [phone number redacted]”

What to do right now

  1. Don't tap the link or call any number in it. Don't reply — even “STOP” tells them the number is live.
  2. Check the real source yourself. Open Wallet on your iPhone to see actual Apple Pay activity, or sign in at apple.com by typing the address — your real charges live there, not in a text.
  3. If you already entered card or Apple ID details: change your Apple ID password, turn on two-factor, and call your bank to freeze or reissue the card.
  4. Report it. Forward the text to 7726 (SPAM), then file at reportfraud.ftc.gov.
  5. Delete the message.

Reduce the risk of another scam

Do not use the message’s link to check the claim. Open the real service yourself. If you paid or shared account details, start with what to do after a scam. Blocking and reporting can reduce unwanted contact, but they cannot stop every attempt or tell you how the sender found you.

● Public service · free steps first

Take the free protection steps first

A suspicious message does not tell us how someone found your details. If you shared personal information, start with the official recovery guidance. You can also freeze your credit for free.

Decide what protection you need

Start with the free controls above. Compare what a paid service would add only after deciding which problem remains.

Frequently asked

Does Apple text you to cancel or confirm an Apple Pay charge?
No. Apple's guidance is to presume any unexpected message, call, or request for personal information is a scam and to contact Apple directly instead. A real Apple Pay charge shows up in the Wallet app on your iPhone, not as a text with a “cancel here” link. If a message wants you to tap a link or reply to stop a charge, that request is the scam — open Wallet yourself to see your actual activity.
The text says someone made an unauthorized Apple Pay charge — is it real?
Apple warns about scammers claiming unauthorized Apple Pay charges and offering to reverse them. Do not give the sender your password, device passcode, or sign-in code. Check Wallet and contact the card issuer using the number on your card to verify the transaction; use Apple’s official support separately for an Apple Account problem.
I tapped the link and entered my Apple ID — what should I do now?
If you exposed your Apple Account password, change it through Apple’s official site or settings and review trusted devices and sign-in security. Two-factor authentication helps but is not a guarantee. If card details were exposed, contact the card issuer promptly, ask about replacement and disputed charges, and watch your statements.

Sources

  1. 01Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams— Apple
  2. 02How To Recognize and Avoid Phishing Scams— Federal Trade Commission
  3. 03How To Recognize and Report Spam Text Messages— consumer.ftc.gov
  4. 04What To Do if You Were Scammed— consumer.ftc.gov
  5. 05How To Recognize and Avoid Phishing Scams— consumer.ftc.gov

Pass it on

Help protect someone else

If this could have fooled you, it can fool someone you know — a parent, a friend, the family group chat. It's safe to forward, and stands on its own as a record for a bank or the police.