eBay scams: spot the fake buyer or seller
Editorially reviewed · Last updated August 5, 2026
Yes — this is a scam. eBay is a real marketplace, but a buyer or seller who pulls you off eBay, asks for a wire or gift card, or sends a fake account notice is running a scam.
Other versions you might get: A fake second-chance offer, a buyer who sends a payment notice and asks you to refund the difference, a seller who wants a wire or gift card, or an email that copies eBay branding but uses a look-alike domain. The mask changes; leaving eBay removes the protections the scammer wants you to lose.
What to do right now
- Open eBay yourself. Type ebay.com or use the app, then check My eBay and your messages. Do not use the link, number, or reply address in the unexpected notice.
- Keep the transaction on eBay. Do not wire money, move to a private email, pay a seller directly, or send a buyer a separate reimbursement. eBay's security guidance says not to complete sales or payments outside eBay.
- Never share a password or buy gift cards. eBay says it will not ask for your password or personal information by email or phone, and gift cards should only be redeemed on ebay.com.
- Report the listing, account, or spoofed email. Use eBay's Report a Concern flow; forward a spoofed email to spoof@ebay.com if that is the route eBay gives you.
- If you paid or shared information, act quickly. Contact your bank, card issuer, or payment provider and ask about a reversal, change exposed passwords, and report the fraud at reportfraud.ftc.gov.
How to make sure it never bites you
A fake eBay notice often leads to a second contact pretending to process a refund. Use eBay's own account and reporting tools, then contact the payment provider or bank directly. Keep the seller profile, listing, messages, email headers, payment record, and domain.
Stop the next one at the source
You got this because your details are on lists that get bought, sold, and leaked. You can't unspill that, but you can make it useless to a scammer. Start with the free steps — they do most of the work.
- Freeze your credit — free at all three bureausStops anyone opening a new account in your name. Unfreeze in minutes when you need to.
- Report it and get a recovery plan at IdentityTheft.govThe FTC walks you through exactly what to do next, for free.
If you'd rather have it watched for you, an identity-protection service monitors your accounts, SSN, and the dark web, warns you the moment something new appears, and helps you recover if someone gets through.
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Frequently asked
Is an eBay second-chance offer real?
How can I tell if an eBay email is real?
A buyer overpaid and wants a refund. What should I do?
A seller wants payment by wire or gift card. Is that safe?
I paid an eBay scammer. What should I do?
Related scams
Sources
- Stay safe on eBay— eBay Security Center
- Report a Concern— eBay Security Center
- eBay scams— California Attorney General
- Report fraud to the FTC— Federal Trade Commission
Help protect someone else
Scams spread because people stay quiet about them. If this could have fooled you, it can fool someone you know — a parent, a friend, the family group chat. Passing it on is the easiest good thing you'll do today. It's safe to forward, and stands on its own as a record for a bank or the police.