Amazon text scam: is that message real?
Editorially reviewed · Last updated June 16, 2026
Yes — this is a scam. Amazon doesn't text you links to "cancel" an order or fix your account.
Other versions you might get: A text about a package that "couldn't be delivered," a Prime membership "about to renew," a refund you need to "claim," or a code to "confirm" a purchase you never made.
What to do right now
- Don't tap the link or call any number in it. Don't reply — even "STOP" tells them the number is live.
- Check the real way. Open the Amazon app or type amazon.com yourself and look at Your Orders. If there's nothing there, the text was fake.
- If you already entered your login or card: change your Amazon password from the app, turn on Two-Step Verification, and call your bank to watch or freeze the card.
- Report it. Forward the text to 7726 (SPAM), then file at reportfraud.ftc.gov.
- Delete the message.
How to make sure it never bites you
You got this because your number is on a list scammers buy and resell — being an Amazon customer isn't what made you a target. Get your number removed and add a layer between you and them — see how to stop spam texts for good.
Help protect someone else
Scams spread because people stay quiet about them. If this could have fooled you, it can fool someone you know — a parent, a friend, the family group chat. Passing it on is the easiest good thing you'll do today. It's safe to forward, and stands on its own as a record for a bank or the police.