Apple ID email scam: is that "locked account" alert real?
Editorially reviewed · Last updated June 16, 2026
Yes — this is a scam. Apple never sends account alerts from "app1e-idverify.info."
Other versions you might get: A fake "your Apple ID was used to buy an app," a receipt for a purchase you didn't make, or an iCloud-storage-full warning — all pushing you to a look-alike sign-in page.
What to do right now
- Don't tap the link or button, and don't call any number in it.
- Check your real account — open Settings on your iPhone, or type apple.com yourself and sign in. There won't be a lock.
- Report it. Forward to reportphishing@apple.com, then file at reportfraud.ftc.gov.
- Delete it and mark it as phishing.
- If you already entered your Apple ID and password, change your Apple ID password now from Settings, turn on two-factor authentication, and check for any devices or purchases you don't recognize.
How to make sure it never bites you
Phishing lands because your email address is on breached lists, so the same fake "locked account" alert keeps coming. Reduce the blast radius — turn on two-factor authentication and see how to lock down your accounts.
Help protect someone else
Scams spread because people stay quiet about them. If this could have fooled you, it can fool someone you know — a parent, a friend, the family group chat. Passing it on is the easiest good thing you'll do today. It's safe to forward, and stands on its own as a record for a bank or the police.