untrappable

SunPass text scam: is that unpaid-toll message real?

Editorially reviewed · Last updated July 16, 2026

Yes — this is a scam. SunPass doesn't text you a link to pay a toll — and Florida won't suspend your registration over a text.

Text Message · Today 9:03 AM
from +44 555 0177
SunPass: You have an unpaid toll balance of $6.24. To avoid a $30 late fee and suspension of your vehicle registration, pay within 24 hours: sunpass-toll.info/pay
The Text message, as received

Other versions you might get: A “final notice,” a cited plate or account number, or the same play under E-ZPass, FasTrak, TxTag, or “Florida Turnpike.” SunPass is the Florida version of the nationwide unpaid-toll text scam.

What to do right now

  1. Don't tap the link or enter card details. Don't reply — even “STOP” confirms the number is live.
  2. Check the real way. Log in at sunpass.com or the SunPass app by typing the address yourself, or call the number on a real statement. A genuine balance shows there.
  3. If you already paid on the link: call your bank to freeze or replace the card and dispute the charge. The page may have taken your plate or license too, so watch for identity-theft signs and follow-up “refund” texts.
  4. Report it. Forward the text to 7726 (SPAM), then file at ic3.gov and reportfraud.ftc.gov.
  5. Delete the message.

How to make sure it never bites you

You got this because your number sits on a bulk list scammers blast nationwide — it has nothing to do with your real toll activity. Cut the volume and get your details off those lists: see how to stop spam texts for good.

Untrappable · Public service advisory

Stop the next one at the source

You got this because your details are on lists that get bought, sold, and leaked. You can't unspill that, but you can make it useless to a scammer. Start with the free steps — they do most of the work.

Optional — if you'd rather it was handled for you

If you'd rather have it watched for you, an identity-protection service monitors your accounts, SSN, and the dark web, warns you the moment something new appears, and helps you recover if someone gets through.

See identity protection →

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Frequently asked

Is the SunPass “unpaid toll” text a scam?
Yes. SunPass never texts you a link to pay a toll, and Florida won't suspend your vehicle registration over a text. The FTC and FBI have confirmed this nationwide toll-smishing pattern. The link goes to a look-alike site (not sunpass.com) built to harvest your card details — check any real balance at sunpass.com or in the app instead.
Why did I get a SunPass text if I don't have SunPass or don't drive in Florida?
Because the text isn't based on your toll activity at all. Scammers blast these to huge purchased phone lists coast to coast, betting a slice of recipients drive Florida toll roads. Getting one when you don't have SunPass just means your number is on a sold list.
I paid the SunPass link with my card — what now?
Act fast. Call your bank, freeze or replace the card, and dispute the charge and any small “verification” amount. The page may also have taken your plate or driver's-license number, so watch for identity theft and start a plan at IdentityTheft.gov. Then report it at ic3.gov and reportfraud.ftc.gov.
How do I check a real SunPass balance?
Log in at sunpass.com or in the SunPass app by typing the address yourself, or call the number printed on your statement — never the link in the text. Any genuine balance shows in your account there; if it's clear, the text is a scam.

Related scams

Sources

A public service

Help protect someone else

Scams spread because people stay quiet about them. If this could have fooled you, it can fool someone you know — a parent, a friend, the family group chat. Passing it on is the easiest good thing you'll do today. It's safe to forward, and stands on its own as a record for a bank or the police.