DocuSign email scam: is that document real?
Editorially reviewed · Last updated June 16, 2026
Yes — this is a scam. DocuSign never sends documents from "docusign-verify.info".
Other versions you might get: A fake "your account has been suspended" notice, a shared invoice or contract from a name you half-recognize, or a "voicemail" or "fax" attachment that's really a phishing link.
What to do right now
- Don't click the link or button, and don't open any attachment.
- Check directly — go to docusign.com yourself and sign in. A real document will be in your account; the fake one won't.
- Report it. File at reportfraud.ftc.gov and mark the email as phishing.
- Delete it so you don't tap it later by mistake.
- If you already tapped and entered your login, change that password now, turn on two-factor, and check any account that used the same password.
How to make sure it never bites you
Phishing reaches you because your email is on breached lists that scammers buy and reuse. You can't undo the leak, but you can shrink what it's worth — lock down your logins so a stolen password opens nothing. See how to lock down your accounts.
Help protect someone else
Scams spread because people stay quiet about them. If this could have fooled you, it can fool someone you know — a parent, a friend, the family group chat. Passing it on is the easiest good thing you'll do today. It's safe to forward, and stands on its own as a record for a bank or the police.